For Independent Malaysian Hotels (40–150 Rooms)

Stop Losing Your Own Guests
to OTAs at 3 AM.

Nocturn AI turns WhatsApp and email inquiries into direct bookings — 24/7, in BM and English — while cutting staff overtime and proving every Ringgit recovered. Stop bleeding 15-30% in commissions today.

Get Your Free Revenue AuditStart 48-Hour Implementation
Currently accepting only 10 properties for our Founding Cohort to guarantee our 48-Hour Go-Live promise.
✓ RM199/mo + 3% on confirmed bookings only✓ WhatsApp + Email + Web✓ Live in 48 hours
WHO THIS IS FOR

Built for Hotels That Run on WhatsApp, Not Enterprise Software

If your reservation team juggles WhatsApp, phone calls, emails, and walk-ins — and drops inquiries when the office closes — this is for you.

🛎️ The Reservation Manager

You handle 30+ daily touchpoints across WhatsApp, email, and phone. On busy days it hits 200–300. Your 'primary operational weakness' is follow-up — and you know it. You need a system that catches what falls through the cracks, especially after 6PM.

WHAT YOU GET:

  • • 95% Automation Rate
  • • No inquiry left on 'Read' after 6PM
  • • After-hours Response Coverage

📈 The Revenue Manager

You're watching 15–25% of every booking go to OTA commissions. You know guests are trying to book direct — through WhatsApp, through email — but they're not getting responses fast enough. You want data on inquiry-to-conversion that you've never been able to track before.

WHAT YOU GET:

  • • 15% Direct Capture Recovery
  • • Scientific proof of OTA commission saved
  • • Inquiry-to-Conversion Data

👔 The General Manager

Your ownership wants higher RevPAR with a flat budget. Your staff turnover means institutional knowledge walks out the door every 90 days. You need proof that direct bookings are being captured — a morning report you can show the board, not a gut feeling.

WHAT YOU GET:

  • • Board-ready RevPAR Proof
  • • 100% Data Sovereignty
  • • Daily Revenue Breakdown
THE 3 AM GAP

When Your Staff Is Asleep, Agoda Is Wide Awake

Guests don't book on business hours. They browse at midnight, decide at 2 AM. When they can't get an instant answer from your hotel, they go to Agoda — and you pay 18% for a guest who was already trying to find you.

90%
of Malaysian hotel bookings come from manual channels
WhatsApp, phone calls, emails, walk-ins — not your website.
Based on industry operator interviews, 2025
30+
daily inquiry touchpoints per property
And your reservation desk has 3 people to handle them all.
Malaysian hotel operator data, 2025
0%
of inquiries captured after 6PM
When your reservations team goes home, every inquiry is dropped.
Independent hotel operator interviews, 2025

❌ The WhatsApp message at 9:47 PM — a family asking about rooms for the weekend. Staff is asleep. They go to Agoda for an instant answer. You pay 18% commission on a guest who tried to book direct with you.

❌ The corporate email requesting rates for 10 rooms — buried under 40 other emails on a Wednesday. No follow-up sent. The RM 15,000 group booking goes silent.

❌ The 3 AM inquiry during VMY2026 peak — a tourist group wanting to book 5 rooms for Hari Raya week. Nocturn AI responds in 2 minutes in BM and English. Without it, they're on Booking.com by morning.

This is a digital tax you're paying on your own guests — guests who were already trying to book direct.

THE NOCTURN AI HYBRID CO-PILOT

Your 24/7 AI Revenue Recovery Layer

Capture and convert manual inquiries into direct bookings automatically.

TOP 3 UNIQUE ADVANTAGES

Revenue Recovery That Runs Itself.

Nocturn AI is not a chatbot. It's a revenue recovery layer — an always-on sales partner that sits over your existing hotel operations to capture, convert, and prove the value of every guest inquiry.

📲
OMNI-CHANNEL SALES AGENT

One Revenue Engine Across WhatsApp, Web & Email

Nocturn AI handles every incoming inquiry — whether it arrives at 2 AM on WhatsApp, via your website chat, or through a corporate email — under one revenue-tracking roof. Every channel is captured, qualified, and followed up on automatically.

INCLUDES
  • ✓ WhatsApp Business Integration
  • ✓ Email Inquiry Capture
  • ✓ Website Chat Widget
  • ✓ Unified Lead Dashboard
GM FAVOURITE
📋
DAILY GM REPORT

Your 9 AM Revenue Briefing. Every Morning.

Each morning at 9:00 AM, your General Manager receives an automated email summarising the night's activity: revenue recovered, OTA commissions saved, guest inquiries handled, and key guest sentiment signals. No more guessing — just hard numbers.

INCLUDES
  • ✓ Revenue Recovered (RM)
  • ✓ OTA Fees Saved
  • ✓ Inquiries Handled by Channel
  • ✓ Guest Sentiment Summary
🇲🇾
LOCAL HOSPITALITY LOGIC

Pre-Trained on Malaysian Hotel Operations

Nocturn AI is not a generic chatbot deployed with default settings. It's trained on Malaysian hospitality — SST rates, Tourism Tax, local check-in norms, public holiday surcharges, and responds fluently in BM, English, and common local dialects.

INCLUDES
  • ✓ SST & Tourism Tax Aware
  • ✓ BM + English + Local Dialects
  • ✓ Malaysian Public Holiday Logic
  • ✓ PDPA 2024/2025 Compliant
THE HYBRID CO-PILOT

Full Conversions. 100% Total Control. Zero IT Teams Required.

Waiting weeks for Meta API approvals and dealing with complex PMS integrations kills deals. So we bypassed it. Welcome to the Hybrid Co-Pilot—designed so you go live in 48 hours without changing the phone number you already use.

Responds in 30 Seconds

It's 11:47 PM. Your front desk closed 90 minutes ago. A family wants to book for the weekend. Nocturn AI responds instantly on WhatsApp with accurate rate and availability info — then captures their details for your morning team.

DAILY GM REPORT

Your 9 AM Revenue Briefing. Every Single Morning.

No more guessing what happened overnight. Nocturn AI delivers a clear, actionable report to your inbox every morning at 9 AM — revenue recovered, OTA fees saved, guest sentiment.

From: Nocturn AI <reports@nocturnai.com>
To: GM, Grand Seasons Hotel KL
Subject: Your Daily Revenue Report — Wednesday, 3 June 2026
9:00 AM
Good morning. Here's what Nocturn AI did for you last night.
Activity window: Yesterday 6:00 PM → Today 9:00 AM
RM 4,280
Revenue Recovered
3 direct bookings closed
RM 770
OTA Fees Saved
vs. 18% commission route
14
Inquiries Handled
0 missed, 0 dropped
94%
Guest Sentiment
positive interactions
TOP LEADS QUEUED FOR YOUR TEAM
Ahmad Razif
WhatsApp · 2 Deluxe Rooms, Fri–Sun
RM 1,120Hot
Siti Corp (10 pax)
Email · Conference + Accommodation
RM 8,500High Value
Lee Family
Web Chat · Superior Family Room, school hols
RM 640Warm
Guest Sentiment Summary: Top inquiry themes overnight — pool access hours, weekend family packages, group rates for Hari Raya. 2 guests specifically mentioned preferring direct booking over OTA. 1 guest asked about Tourism Tax inclusion.
Powered by Nocturn AI · Sheers Software Sdn Bhd · PDPA 2024/2025 Compliant
HOSPITALITY ROI

The Inquiry Graveyard vs. The Nocturn Revenue Engine

Standard Hotel Operation (Manual)
Read 2:14 AM
❌ 8–24 hours (unanswered after 6PM)
❌ Forgotten or 'when we have time'
❌ 9 AM – 6 PM (Limited)
❌ Frustrated / Bounces to OTA
❌ 15–20% Invisible OTA Bleed
❌ Gut feeling / Occupancy only
Nocturn AI-First Operation
✅ <30 Seconds (24/7/365)
✅ Automated (Day 1, 3, and 7)
✅ 12 AM – 11:59 PM (Infinite)
✅ Delighted / Closes Direct
✅ 15% Predicted Recovery
✅ Daily Morning ROI Proof
REVENUE CALCULATOR

How Much Are You Paying Agoda for Your Own Guests?

Drag the slider to your monthly booking volume. See exactly what OTAs cost you vs. what Nocturn AI costs.

RM 10,000RM 50,000 / monthRM 500,000
CURRENT — OTA MODEL
RM 9,000
paid to OTAs monthly (18% avg)
= RM 108,000 / year in OTA commissions
WITH NOCTURN AI
RM 1,699
total cost (3% + RM199/mo)
= RM 20,388 / year total
ESTIMATED MONTHLY NET PROFIT INCREASE
RM 7,301
RM 87,612 recovered annually by switching from OTA-first to direct-first
Capture This Revenue — Start Now →
* Based on 18% average OTA commission (Agoda/Booking.com) vs. 3% Nocturn facilitation fee + RM199/mo platform. Assumes all facilitated bookings are previously OTA-routed. Actual results vary by property.
FROM OUR FOUNDER

Why I Built This

I spent the last several months sitting across from Revenue Managers, Reservation Managers, GMs, and consultants who've collectively managed thousands of hotel rooms across Malaysia, Singapore, and the Middle East. Every single one told me a version of the same story: "We have the demand. We have guests trying to reach us. But between WhatsApp, email, phone calls, and OTA messages — things fall through the cracks. And the tools that promise to fix this are either built for a Western market that doesn't run on WhatsApp, too expensive for our budget, or require a 6-month IT project we don't have bandwidth for." I'm not building another enterprise platform that takes 18 months to implement and requires a dedicated IT team. I'm building the layer that catches every inquiry your current systems miss — starting with the channels Malaysian hotels actually use. Nocturn AI is in its founding stage. That means you get my direct attention, my fastest iteration, and the ability to shape this product around your property's real needs. The big vendors can't offer that. I can. If you've been burned by overpromising tech vendors before, I understand the skepticism. That's why there's no contract, no setup fee, and a 30-day "prove-it-or-pay-nothing" guarantee.
Ahmad Basyir Azahari
Ahmad Basyir
Founder & CEO, Sheers Software Sdn Bhd

Questions Hotels Ask Us

ZERO-RISK REVENUE PARTNER

We Only Win When You Win

This is not a subscription for software you may or may not use. Our model is simple: RM199/mo platform + RM999 one-time setup + 3% only on confirmed, facilitated bookings. You save 12–15% per direct booking versus OTA rates. We share the upside — and none of the downside.

Nocturn AI Revenue Partner PlanOnly Plan
Platform Fee
Access to all channels + dashboard
RM 199 / month
Setup + AI Training
48-hour implementation, we handle everything
RM 999 (one-time)
Performance Fee
Only on confirmed bookings we helped close
3% of facilitated revenue
OTA Savings Per Booking
Your net gain vs. current OTA commissions
~12%–15%
30-Day Guarantee
Measurable results or you don't continue
Revenue Recovery Guarantee
✅
Full Nocturn AI Setup — WhatsApp + Email + Website
We configure everything for your property. Your team spends 30 minutes total.
✅
AI Knowledge Base — Trained on YOUR Property
Not generic. Your rates, your room types, your facilities, your FAQs, your tone.
✅
48-Hour Installation
We do the work. No IT project. No system replacement.
✅
Automated Follow-Up Engine
24hr, 72hr, and 7-day follow-ups configured for your guest segments.
✅
Inquiry & Conversion Dashboard
See every inquiry, every channel, every response time, every conversion.
✅
GM Morning Report
Daily email to your GM: inquiries handled, leads captured, estimated revenue.
✅
Guest Insight Report at Day 30
Keyword analysis: What are guests asking about most? What objections come up before booking?
✅
Direct WhatsApp Line to Our Founder
Report bugs, request features, get answers in hours. This level of access ends after the founding cohort is full.
THE 30-DAY REVENUE RECOVERY GUARANTEE

Run Nocturn AI for 30 days. If we don't demonstrably recover direct booking revenue that exceeds our platform fee, we'll waive the next month entirely. We stake our performance fee on your results — because that's what a revenue partner does.

30-day review with hard data: inquiries captured, direct bookings closed, OTA commissions saved. Your GM sees the numbers every morning.

Start 48-Hour Implementation — RM999 →

RM199/mo after setup · 3% only on bookings we facilitate · No lock-in contracts

REVENUE PARTNER — VMY2026

Stop Donating 18% to OTAs.
Your Guests Are Already Trying to Book Direct.

Malaysia's Visit Malaysia Year 2026 will bring the highest inbound tourism volume in a decade. Every hotel that isn't capturing direct bookings will pay OTA commissions on every one of those guests.

RM199/mo platform. RM999 one-time setup. 3% only when we deliver a confirmed booking. You keep the other 15%.

Get Your Free Revenue AuditStart 48-Hour Implementation →Email Strategy Desk

RM999 one-time setup · RM199/mo platform · 3% on confirmed bookings only · 30-Day Revenue Recovery Guarantee

Start 48-Hour Implementation — RM999 →